SHIPPING RETURNS & REFUND POLICY
Shipping Methods
HOP Armament ships exclusively through UPS by purchasing items from HOP Armament, you acknowledge that HOP Armament is not responsible for lost or stolen packages. Please refer to your tracking number to get details of where your shipment is. If your package shows it was successfully delivered, and you did not receive it, please contact us and we will get you taken care of.
Return/Refund Policy
All ammo sales are final.
All used gun sales are final.
APPAREL:
HOP Armament does accept returns of apparel and will process a refund ONLY if the product is still packaged and in new condition. If the packaging has been opened, HOP Armament will exchange the item for another item of equal value AS LONG AS THE ITEM IS STILL IN LIKE NEW CONDITION. In both cases, the customer is responsible to pay return shipping.
Age Restrictions Federal law (18 USC 922(b)(1), 27 CFR 478. 99(b)) requires that you must be 21 years or older to purchase a handgun and handgun ammunition and 18 years or older to purchase long gun and rifle / shotgun ammunition.
State Shipping Restrictions:
Alaska – No ammunition shipments
California – Must ship to Licensed Ammunition Vendor or FFL
Connecticut – State-issued ID and Certificate/Permit is required
Hawaii – No ammunition shipments
Illinois – FOID card and State issued ID is required
Massachusetts – Firearms ID is required
New Jersey – Firearms ID is required
New York – Must ship to Certified Seller of Ammunition or FFL
Washington D.C.- No ammunition shipments
State-by-State Guide to Ammo Shipping Restrictions
No sales of ANY firearms to:
- Chicago
- Massachusetts
- Washington D.C
- Puerto Rico
- This is subject to change without notice.
All firearms must be shipped to an FFL dealer and will be shipped to the premise address on the FFL license unless you call and request it to ship to the mailing address. All licenses will be validated through FFL EZ Check and must match exactly to avoid delays and cancellation. It is the responsibility of the dealer to ensure that HOP has an updated copy of the FFL license.
No ammunition, third-party items (Drop Ship) or ANY firearms will be shipped to a Post Office Box.
Freight Forwarding is required for shipments to Alaska and Hawaii.